Refund Policy

Refund Policy

We understand that circumstances may change. The following refund policy outlines when and how refunds may be issued for international student tuition fees.

General Guidelines

• Application Fee: The application fee is non-refundable.
• Full Refund: A full tuition refund (less the application fee) will be issued if:
  • Immigration, Refugees and Citizenship Canada (IRCC) does not grant a study permit.
  • Official documentation of the refusal is provided to our office.
• Partial Refund: A partial refund may be granted if a student withdraws before the start of the program, provided written notice is received. Administrative fees may be deducted.
• No Refund: Refunds will not be issued if:
  • The student withdraws after the program start date.
  • The student is dismissed from the program due to violation of school or program rules.
  • The student provides false or incomplete information during the application process.

Medical and Compassionate Circumstances

Requests for refunds due to serious medical reasons or other exceptional circumstances will be considered on a case-by-case basis. Supporting documentation is required.

Process for Requesting a Refund

1. Submit a written request to the International Student Program office: studyinsimcoecounty@scdsb.on.ca
2. Include all required documentation (e.g., IRCC refusal letter, medical note).
3. Approved refunds will be processed and issued to the original payer.

Important Notes

• All requests must be made in writing.
• Processing times may vary, but we will make every effort to handle requests promptly.
• Refunds are issued in the same currency and method of payment originally used.